Des Moines-based · Central Iowa
Patient help with your home internet, phone, TV, and computer.
Bring the problem in plain language. Ian helps plan provider changes, explains the next step, and schedules hands-on work when that is the practical answer.
Where this is offered: Normal local coverage in Des Moines and Central Iowa; scheduled north-central trips for Ackley and Iowa Falls.
What this engagement can cover
A defined problem, a clear next step.
- Set up home internet, Wi-Fi, computers, TVs, and streaming devices
- Get a clear scope and price before paid work starts
- Coordinate home-phone setup and number transfers after checking provider eligibility
How it starts
Scope first. Work second.
- 01
Explain the issue
Send the symptoms, who is affected, and what has already been tried.
- 02
Triage with Ian
Ian reviews the request and confirms whether remote or scheduled on-site help fits.
- 03
Approve the plan
You receive the scope and price before Fieldstone starts paid work.
A useful fit when
The need is concrete and the boundaries are understood.
Stone can organize your request, but Ian personally performs anything that touches your device.
- Homes and home offices that want patient, plain-language help
- Small businesses that need practical troubleshooting without a large MSP contract
- Central Iowa customers who value remote-first speed with scheduled on-site help when needed
Start with context
Tell Ian what is happening and what a good outcome looks like.
Submitting a request does not take payment, grant remote access, or authorize work.