Home Technology Setup & Learning · Central Iowa

Get your TV and streaming working, and learn how to use it.

Ian helps get your technology working and walks through the everyday steps with you, at your pace. Agree on equipment, tasks, teaching time, follow-up, and price before work begins.

Plan setup and learning Compare services

Where this is offered: Des Moines and Central Iowa, with scheduled/seasonal Ackley–Iowa Falls visits. Remote help where suitable.

What this engagement can cover

A defined problem, a clear next step.

Connect your TV or streaming device and set up the streaming services you choose
Set up home internet and Wi-Fi, then reconnect the agreed household devices
Get computers, phones, and printers ready for everyday use
Plan an appropriately scoped home-phone or provider changeover
Practice the steps together, with practical instructions and a defined follow-up

How it starts

Scope first. Work second.

01
Plan the setup
List the equipment, services you choose, tasks, and what you want to learn. Equipment and subscriptions are separate customer costs.
02
Agree on the visit
Ian confirms the teaching time, price, travel, provider dependencies, and any additional visits before paid work.
03
Use it together
Check the agreed setup, practice the everyday steps, and leave with practical instructions and a defined follow-up.

A useful fit when

The need is concrete and the boundaries are understood.

Ian personally delivers the setup and teaching. For phone changes, keep existing service active until the transfer is confirmed; check emergency address, backup power, alarm, and medical-alert dependencies with the provider. Timing and compatibility depend on the equipment and providers.

A new TV, device, or internet service
Help getting comfortable with a remote, phone, or computer
A planned household change with clear equipment and provider responsibilities

Services and pricing

Choose the help that fits.

Ian confirms the scope, timing and maximum charge before paid work. A service request takes no payment and does not reserve an appointment.

TV & Streaming Comfort Visit

$199 fixed

Get one TV and streaming device working, then learn the everyday steps at your pace.

One existing TV and one streaming device on working Wi-Fi.
Up to two customer-selected apps/services; up to 90 minutes onsite.
Patient instruction and a short written handover without passwords.

Not included: Hardware, subscriptions, mounting, moving heavy TVs, cabling, extra rooms and Wi-Fi repair.

Travel within 20 road miles of the agreed Des Moines dispatch point is included.

Payment, follow-up and service terms

Prepay the agreed booking after scope acceptance and before service.

One remote clarification, up to 10 minutes, requested within 7 calendar days of delivery, to explain the handover or agreed result. New troubleshooting or additional tasks need a new booking.

No launch cancellation fee. Please give 24 hours notice where possible. Refund unearned prepayments; separately authorized non-refundable third-party costs remain due. A fixed package has no unused-minute credit after its deliverables are completed. Hourly service retains its stated minimum once work starts; refund unused prepaid time above earned charges.

Report a Fieldstone-caused error in the agreed work within 14 calendar days. Fieldstone corrects that error without another labor charge. New requests, changes by others, provider faults, and unrelated problems need a new scope; an unresolved diagnosis is not itself a workmanship error.

Monday–Friday, 9am–5pm America/Chicago, subject to the operator calendar and service plan. Weekends by individual agreement. Availability is confirmed separately; a package is not a slot reservation.

Request TV & Streaming Comfort Visit

Scheduled household visits within 20 road miles of the agreed Des Moines dispatch point include travel. Beyond 20 road miles, quote travel before booking. Ackley–Iowa Falls is available only on agreed route days.

Other setup, provider changes, larger projects and additional travel receive a separate quote. Hardware, subscriptions and provider charges are separate. Fit conversations are free; diagnosis and implementation are paid work. Monday–Friday, 9am–5pm Central, subject to availability; weekends by arrangement.

Start with context

Tell Ian what is happening and what a good outcome looks like.

Submitting a request does not take payment, grant remote access, or authorize work.

Plan setup and learning